Customer Reviews

Hear from our customers...
Based on 80 reviews
Well made and good quality product

Good quality product, trendy design and comfortable. Strap could be a little bigger but extension is available so not an issue. Overall very happy with our purchase.

So nice and easy to use

Love ours so much!
I've previously purchased other baby carriers and they were always super difficult to work out and take on and off. This is so easy, I'm able to put it on quickly and put my daughter in with ease.
Another positive I've found is I'm a plus sized girl and whilst some other baby carriers don't fit me this one is fully adjustable, comfortable and looks good too.
Will definitely be recommending this to all friends and family with little ones!

Cosy and comfy

My bub didn’t like another carrier I had, too many straps and was complicated but when I put him in the step one he seemed ok and then fell asleep in it! Had our first walk down the street and to the local market and he slept the whole time. It’s comfy and so easy to put on, I wish I bought it sooner!!

Practical carrier with all the extra features

Super comfortable and supportive carrier, with amazing features such as the mesh, the pocket for phone/keys, quiet zipper etc. We love it!!

Pognae step one carrier

Love this product. Super lightweight and easy to put in solo, compared to ergobaby where extra hands needed for buckles. Have used it alot during witching hour as only place baby will sleep!

Pognae step one

Love this product. Super lightweight and easy to put on solo compared to ergobaby where extra hands needed for clips.


I purchased this to go in my Pognae carrier as my 3 week old has reflux and was advised to keep him upright 30 minutes after feeds.. I don't no if I just don't have the hang of it yet but it's hard to do by myself and I find his neck is not supportive.. I will keep trying.
Delivery was fast though as a plus.

Best baby carrier I’ve owned

I have used 2 different baby carriers and a wrap with my 3 children but none have been as comfortable as the one step carrier. It doesn’t hurt my back and is easy to use. Every time I wear it people ask me where I got it from. Wish I had this with all of my babies.

Most comfortable carrier!

I first purchased another brand of carrier (a very popular brand mind you) and was left completely disappointed - the carrier just did not fit me properly, it was SO difficult to try to get my baby in the carrier (had to try to lift the whole thing over your head while holding your baby in the carrier with the other hand!) and my baby hated it once inside. I then stumbled across the Pognae Step One Wrap Baby Carrier and it has been a complete game changer for me - it fits perfectly, is really light weigh and comfortable, easy to use (I can get my baby in and settled within a minute) and most importantly, my baby just loves it - basically falling asleep within minutes every single time we use it! A must have for all parents!

Excellent customer service and supportive, comfortable carrier

We are thrilled with our new carrier!!! It has been such a great experience with Pognae customer service too. I had some questions about how to position my son and whether he needed the newborn support. The customer service people I spoke to were quick to respond and even let me send photos to make sure I was positioning my son correctly. They couldn’t have been more helpful. The quality of the fabric, the ease of use and super comfy waist support and straps makes this the perfect carrier for us. Our son seems comfy and happy in there and I’m sure as he grows older he’ll enjoy the outward facing position too.
The silent zip off waist band is excellent. As my mum said, “must’ve been designed by a parent!” And I think she’s right. It’s meant easy transfers from carrier to car or bassinet.
Very happy customer here :)


My son has only wanted to be carried everywhere in our arms for weeks. He’s not a fan of the pram and it’s become tiresome on our arms to hold him everywhere. We purchased the pognae carrier and it’s a game changer! He absolutely loves it. He has fallen asleep in it multiple times and doesn’t complain at all. He’s very happy to just look around and be close to mum or dad. It’s also very comfortable to wear as the parent and easy to put on! I have used just the seat function without strapping him in either and it’s made life so much easier!
Our boy also loves chewing on the teething pads! So happy with our carrier! We always get compliments about it and couldn’t reccomend it any higher!

Customer service more than 5 stars

I recently purchased this baby carrier and have not looked back ! So simple to use and Bub is more than happy to be in it , which is what you need when your also running after a toddler

The customer service is outstanding they went above and beyond to help find me a carrier and have it delivered ASAP o couldn’t be more thankful

Super light and secure

I bought a No.5 Plus All-In-One in August as my baby girl always wanted to be cuddled before falling asleep (and still now) and I had an issue with my hands and wrists which were stiff and sore.
It was a good choice to buy this baby carrier. I like the design which is pretty, light and has lots of details for babies and parents. I tried the hip seat first and this was very helpful for releasing my hands and forearms.
However, my girl, unfortunately, was not enjoying the seat at that time. I assumed that it is still too big for her to open her legs widely. I am looking forward to using it again after her six months.
Now she is four months and a half and, I and my family use the carrier without hip seat a lot. We feel very light with carrying our baby although she is getting heavier, it is incredible! Moreover, my girl likes to suck its straps and there are separate cotton covers around those areas that are just right for this. I can wash the covers only when they are dirty.
Personally, using this carrier is a lot easier for my situation than my pram which is too heavy to put in my car and take it out!

Great baby carrier!

This arrived quicker than I thought, and the baby carrier is just as it is described!
I have struggled with other types of carriers with my first baby, this is perfect for my 2nd!


The step one carrier is easy to use and very comfy when wearing. I like that it is so light and small, and that I can see my son clearer than other carriers where he is hidden.

Best carrier

I bought the Pognae after seeing my friend use it. Initially I was set on the Ergo, but after seeing all the functions and extra accessories (drool pads, hip seat) that the pognae offered, I bought the no 5 instead. Absolutely love it, saves my back, baby is not overheated. I can say it's been one of our best purchases.

Fantastic! There’s a reason this Pognae carrier sold out !

I just had my third child and was looking for an alternative carrier that would be quick and easy to put on by myself (without needing Cirque du Soleil style contortionist qualifications, a spare three hours, or someone to help me navigate the straps or layers of material)! I have tried two other well known brands prior and this carrier is by far the best. By simply sliding it on like you would a t-shirt, and being able to click it up at the side, all the straps are so easy to use. My baby fell asleep almost straight away the first time I put it on and continues to love it. Whilst you really feel earthy with the soft material at the front, you also feel reassured that bub is safe given the secure buckles at the back. I can’t wait to use it more and get every bit of value out of it; my baby is close to me at all times and I’ve got my two hands back to get stuff done when I need to! Love it!

Absolutely LOVE it!!!

This carrier is EXACTLY what I was hoping for when I ordered it!! I love that it has the buckle around the hips so it feels supported and secure, but I wanted the wrap feeling so my baby could be cosy in it!!
I am really soo soo happy with this baby carrier and highly recommend!!

My Lo loves it!

My son likes to be carried facing out. He is now 16 weeks old. It’s very stylish and my husband really enjoys it too; it’s much more comfortable than the other brand we have previously. I’d also like to mention that the staff was very attentive to my questions before I decided to make a purchase. Highly recommend Neo No. 5

SO easy to use and baby loves it!

I've been looking for a wrap carrier for the longest time but kept putting it off because I just don't think I can deal with the fabric and the whole wrapping process. And then this came along! It's super easy to put on, no long pieces of wrap to wrestle with, no need to buy different sizes for dad and I. Just one easy, simple wrap for everyone. It also doesn't sag down like some of my friend's baby wraps. As soon as I put baby in it, he passes out within 5 mins. Best way to get some cuddle time while still getting things done! Cannot recommend this wrap enough!


My work girlfriends gave this to me as a pressie! I absolutely love it. My little man can face forward or rest on me. My shoulders and hips don’t have any pressure which is awesome. My son really enjoys being in the carrier, looking around and seeing the world :). Would recommend +++


The N5+ is a great product,
all the option make it so versatile and comfortable and easy to wear.
The carrier is also really easy to take off while your baby is asleep without having to wake them.
The fact that bib spit pads are included is amazing too.
I’m really happy with this carrier and can definitely recommend it to all parents who love to carry their baby's around on them.

Love my carrier

I’m loving my new Neo no 5 baby carrier. I ordered on Friday and I received it the next Tuesday. Very happy with the product. I have a 4 year old and this carrier is helping a lot during school run 😀.

Amazing baby carrier!

Huge fan of Pognae! I used the hip carrier almost everytime we took my daughter out. It's super convenient and doesn't take any time to strap on. It's especially convenient for travelling.

I used just the base mostly because my daughter enjoyed facing forward to look at everything. It's super solid - my daughter would stand on it with ease and it didn't make it difficult for me!

Definitely recommend this to all parents!


I absolutely love this carrier! It’s so easy to put on & use, as well as being stylish! Baby loves it as they are close on your body & so comfy. I have been recommending it to all my first time (& second time) mums! Love it!!