Privacy Policy

Effective Date: 16 December 2023

At Pognae Australia, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information. By accessing or using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect:

Personal Information:
When you make a purchase, create an account, or interact with our website, we collect personal information such as your name, email address, shipping address, phone number, and billing information.

Payment Information:
To process your orders, we collect payment information, including credit card details. This information is securely processed through Shopify Payments or other trusted third-party payment processors.

Usage and Log Data:
We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and other usage data. This helps us analyze trends, administer the site, and enhance your user experience.

We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and provide a personalized experience.

2. How We Use Your Information:

Order Processing:
We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

Marketing and Communications:
With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of these communications at any time.

We use analytics tools to analyze website usage and improve our services. This data is aggregated and does not personally identify you.

3. Information Sharing:

Third-Party Service Providers:
We may share your information with third-party service providers who assist us in conducting our business operations, such as shipping carriers and payment processors.

Legal Compliance:
We may disclose your information as required by law or when we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

4. Your Choices:

You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails you receive or by contacting us at

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

5. Security:

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Changes to This Privacy Policy:

We reserve the right to update or change this Privacy Policy at any time. The most recent version will be posted on our website with the effective date.

7. Contact Us:

If you have any questions about this Privacy Policy or your personal information, please contact us at

Thank you for choosing Pognae Australia!

Last updated: 16 December 2023